YS RESOURCES

Crafting delightful experiences through the lenses of INNOVATION

It is 2020 and design is more than just aesthetics. It is about the experience a design delivers. But it’s not at all difficult as you think. We have the key to guide you with this!

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Deliver Better Experiences despite the Low Touch Economy

During these times, there will be a major shift in consumer behaviors and needs. Here we talk about how improvisation and optimizing UX can be capitalized during these times of cut-throat competition

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Disruptive Innovation Analysis

The Disruptive Innovation Analysis Kit is a set of questions that ascertains whether your idea has the genuine potential of changing the game of the industry and being a disruptively viable solution or not.

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Conversational UX Whitepaper

Most platforms like Siri and Google Assistant also offer text-based interaction with the machine. Chatbots are also a big part of this as increasingly, countless brands across the globe are adopting chatbot solutions to address customer support questions, inquiries and lead generation.

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UX Audit on the go

A design that is well thought of and tested, ensures that users can effortlessly navigate and access the information as per their requirement. This is exactly why you need a UX Audit. To have an expert evaluation of what a customer would experience when they browse and make transactions on your apps or websites.

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Culture ToolKit

This Kit is about how to build your organisation’s culture to optimise all employees and make it a safe, innovative and secure place for them to work at. It includes your core values, vision and how you plan to take the company forward.

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Diary Toolkit

The Kit contains tasks to get to know your customer better. It is a journey about their day and experiences. It is to be used when the organisation wants to see how their products/services are being taken by the market and the other variables affecting them.

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Service Design ToolKit

The Kit contains background and practical information and mission guidelines to define beforehand the main goals, criteria and philosophy of the product/service/business to those executing the orders. It answers the questions of why, what and how.

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Handholding Marketing in 2021 with UX Design

Although UX design revolves around the consumer and their emotions, Marketing is about generating sales. So, what are the reasons that a brand should incorporate the best UX practices in its marketing strategy?

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Idea Analysis

The Idea Analysis Tool Kit helps you put down all your ideas together and help figure out which one is most practical and efficient.

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Objective Analysis

The User Persona Tool Dimension Kit lets you identify the strongest qualities in a user you need to work best for your product/service so that you can create the perfect experience for your customer.

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Problem Solving

The Problem Solving Tool Kit must be used after the Problem Identification Kit. This Kit will help you build on the possibilities to find a solution for your problem once you understand it.

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Problem Identification

The Problem Identification Tool Kit helps you understand what your problem is, what is causing it and how must you assess it to get the best solution for it.

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Pitching Canvas

The Pitching Canvas Tool Kit helps you plan out your pitch for your product and service on the main page and gather all the thoughts and possibilities. This serves as the wireframe of your entrepreneurial deck.

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Stakeholder Toolkit

The Stakeholder mapping kit helps you ascertain who your stakeholders are and who to keep in close contact with. It allows you to understand your organisations dynamic.

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Testing Toolkit

The Kit contains different elements to help you create the perfect groups for interrogating and testing your products and services to come up with a foolproof prototype.

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Touchpoint Roadmap Toolkit

The Touchpoint Roadmap Tool Kit helps with customer analysis, strategies and pain points. Based on these findings you can chart out new strategies and services to make your product better and more accessible.

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Pitch Evaluation

The Pitch Evaluation Kit has pointers and questions to ask yourself if your pitch is strong enough. You can either tick off the pointers you have worked on or go back and build on those that you haven’t.

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Customer Journey Map

To help you deliver customer-centric services, we are happy to offer you a downloadable toolkit that allows businesses to evaluate customer journeys in great detail.

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Handholding marketing in 2020 with UX Design

Businesses all over the world are currently facing unprecedented challenges. This book will not only help brands fulfill their retention, conversion, and revenue targets but also gives a brand social validity when their users endorse their product.

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Business Model Analysis Toolkit

The Kit helps you ask yourself the necessary questions needed for you to ascertain the relevance, growth and plan of action for your product / service.

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Business Model Design Toolkit

This Kit is about how to create a conducive business model and to ascertain whether it is progressive.

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Empathy Map Toolkit

This Toolkit helps you understand your user to plan out your target audience.You can categorise the pain points and gains and what the user feels, thinks, sees and does.

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Feasibility Roadmap

This toolkit is to ascertain the practicality of your project. The roadmap helps you jot down different aspects of your business and plan it well.

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Feasibility Blueprint Toolkit

This Toolkit helps ascertain how practical the project is in regards with the criteria and outcomes. It helps companies design if, when and how must they start their project and the changes to be made.

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Feedback Grid Toolkit

This toolkit helps you categorize the feedback received in categories of what worked, didn’t work and what needs to be changed. It makes it easier for you to understand the feedback and take from it.

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