Propelor is a logistics solution designed to help businesses simplify their supply chains and satisfy their customers. It offers a range of logistics and supply chain services, helping businesses manage client movement and storage of goods efficiently. Digitalising the logistics industry will take time, iteration, and many more logistic start-ups.
Problem Statement
Freight management and logistics are as important as any other aspect of a business. Still, sadly, they are more difficult to access due to several factors such as security, pricing, etc.
- There is no centralised system for freight management
- Detailed service description for a proper quotation for clients
- There is no connection between LSPs and Customers, which cuts communication
- High risk with no assurance of appropriate risk management
- Expensive logistic services, especially for individual customers\
Solution
Our introspective designers noticed a gap in the logistics business and, after conducting user and market research, devised design solutions to bridge it.
- A centralised portal for real-time tracking of shipments and other goods
- A responsive design to ensure both the clients and LSPs can access their portal anytime
- A simple four(4) step process of delivering goods from origin to destination.
- Proper documentation will ensure accountability for all shipments from the LSPs and clients.
- Automation of services to enable LSPs to conveniently manage other aspects of their business, freeing up time and resources.
Expected Outcome
Solutions are just mere theories if they do not impact the industry. Or designers painstakingly drafted an impact and reach of the solution to assess its feasibility.
- Risk management details for customers from LSP
- The automation solution will reduce shipment processing time by 50% and lower operational costs.
- Customer support tickets will be reduced due to customers’ access to real-time tracking.
